FAQ

From Retroid Handhelds
Revision as of 07:57, 26 September 2020 by Wendy (talk | contribs) (This is the place to collect and answer the most common questions~)
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Common SD CARDS problems :

1.Add game

  Retroid OS: you want to add your own game, please put it in the SD:\ Games \ download directory.
  Android OS: You want to add your own game, please put it in the SD:\Roms\ corresponding game type.

2.Why does my SD card still have storage space, but it will prompt insufficient memory and fail to download?

 Because we downloaded it first and then installed it, it took twice as much space to complete, and we left some free space to keep it running


Common battery problems:

1. How long does it take for the battery to be fully charged?

 It takes 2.5 to 3 hours to fully charge.

2. I still couldn't turn on my handheld after charging it

 After entering the battery protection, the handheld game console needs to be charged for 6-12 hours before starting up. Usually, the battery protection is caused by excessive battery exhaustion, but other external factors cannot be excluded.

3. I just got my handheld, but the battery drains pretty fast.

 New devices have that, battery isn’t calibrated yet.Just charge it completely and drain it a few times naturally.


Rotroid OS problems

1. I downloaded the game on Retroid. How do I find it on Android?

 No, Retroid and Android are separate systems, so you can't turn retroid downloaded games on Android.

2. Retroid OS can be updated separately?

 No!Android can't be updated separately either!

3. Why can't the game be saved?

 Not all games can be archived, if the archiving failure, may be related to the specific game.

4. I suddenly couldn't get into the game market.

 Check whether the SD card is inserted correctly, whether the network is smooth, and restart the handheld device.If you still can't solve your problem, please ask the sales to solve it.

Android OS problems

1.Will Android be upgraded to Android 9 or Android 10?

 There will be no operating system updates after RP2 update 8.1.But it will continue to optimize~