Ordering & Shipping: Difference between revisions

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If you purchase directly from Retroid, it is recommended you pay the upgraded cost for DHL shipping for the fastest delivery time.
If you purchase directly from Retroid, it is recommended you pay the upgraded cost for DHL shipping for the fastest delivery time.


=== Why is my shipping taking so long? ===
=== When will my order ship? ===


Beta batch: If you ordered (only) a Yellow, Blue or Pink console before the 7th of August, it should have already shipped. Batch 1 (flawed sticks) stopped shipping by Aug 25th.
Check the delivery dashboard at https://www.goretroid.com/pages/delivery-dashboard


Batch 1: If you ordered an Indigo, 16-Bit, or Retro (DMG) unit between August 3rd and August 28th, or a Yellow, Blue, or Pink unit between August 8th and August 28th, these orders are currently shipping, and you should receive your shipping notification by the 17th of September by the latest.
=== Why is my shipping taking so long? ===
 
Batch 2: If you ordered anything on the 29th of August or after, your orders will START shipping on the 25th of September, and may take a week or so before it is shipped.


The round time for shipping (4PX or DHL) seems to be around 2-3 weeks average.  
The round time for shipping (4PX or DHL) seems to be around 2-3 weeks average.  
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To see if the DHL upgrade is worth it to your location please refer to the website: https://www.trackingmore.com/estimated-delivery-time-calculator-en and compare the average times to deliver for 4PX and DHL from Shenzhen to your City.(edited)
To see if the DHL upgrade is worth it to your location please refer to the website: https://www.trackingmore.com/estimated-delivery-time-calculator-en and compare the average times to deliver for 4PX and DHL from Shenzhen to your City.(edited)
Right stick fix: add 2 tiny pieces of paper under joystick for smoother movement (if ordered from 1st batch)
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Credit to @Choosh for writing this helpful shipping guide.

Revision as of 18:17, 26 September 2020

Purchasing a Retroid Pocket 2

Where do I purchase?

Currently your best bet is directly from Retroid at https://www.goretroid.com/

Aliexpress and Amazon options should be arriving soon. eBay may have units for sale at an increased cost.

If you purchase directly from Retroid, it is recommended you pay the upgraded cost for DHL shipping for the fastest delivery time.

When will my order ship?

Check the delivery dashboard at https://www.goretroid.com/pages/delivery-dashboard

Why is my shipping taking so long?

The round time for shipping (4PX or DHL) seems to be around 2-3 weeks average. (Though this could be as little as 1 week, and as much as a month based on existing data.)

To see if the DHL upgrade is worth it to your location please refer to the website: https://www.trackingmore.com/estimated-delivery-time-calculator-en and compare the average times to deliver for 4PX and DHL from Shenzhen to your City.(edited)

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