Troubleshooting & Known Bugs

Troubleshooting methods, FAQs, knowledge, and known bugs.

Hardware Issues

Why does my right thumbstick feel sticky?

If you own a Blue, Pink, or Orange from the beta batch, most likely your right stick is a little close to the shell, the fix is luckily pretty simple: Pop the cap off and add 2 tiny pieces of paper under joystick for smoother movement.

Why does my left thumbstick make a clicking sound?

If you own a beta batch unit, your left stick most likely has a notable clicking sound as you move it around, this fix means rolling up your sleeves, opening the shell, and making a modification.

Why doesn't my d-pad work in some emulators?

If you can't map dpad to the physical dpad in Mupen64 FZ, Make sure that in the toolbox app the'Joystick mode toggle' setting is NOT on 'Retroarch' mode, this should fix that issue, also be sure to turn tv mode navigation on in mupen under Settings-Input-Accessibility- Menu Navigation Mode- Big Screen Mode

Software Issues

Emulation (RetroidOS)

How do I add my own games to RetroidOS?

See the guide here: Getting_Started#Adding_your_own_ROMs_to_RetroidOS

Emulation (Retroarch)

How do I delete a core from Retroarch?

It is not possible to delete individual cores from within Retroarch on Android. See here for more details: A_Brief_Guide_to_Retroarch#Deleting_a_Core_From_Retroarch

Emulation (Stand-alone)

(Work in progress)